How it works
Three steps.
Scan the pages
Use the camera, or import a PDF or image.
Enter the number
Pick the country and type the fax number. ClearFax checks it before you pay.
Pay and send
Pay once for this fax, then follow its status as it sends.
The receipt
A receipt for every fax.
When the fax network reports the transmission complete, ClearFax saves a receipt PDF built from the network's own records. Share it, print it, or file it.
- Destination
- The fax number it went to
- Pages
- The page count the fax network reported
- Times
- When it was sent and when it completed
- Result
- The fax network's own status
- Support code
- How support finds your fax
A successful send means the fax network reported the transmission complete, not that a person read or accepted it.
FAQ
Before you install.
Do I really pay per fax?
Yes. You pay once for each fax you send, and you see the price in the app before you pay. There is no subscription, no sign-up and no login. You pay through the App Store or Google Play.
What if the fax fails?
If the fax network reports a failed or partial send, your purchase is not used up. Every purchase includes at least two attempts, and the app shows the exact number before you pay. Fix the number and resend the same pages at no extra charge. If every attempt fails, the purchase ends and the app shows your job ID.
What does “sent” mean?
It means the fax network reported the transmission complete. The app then saves a receipt PDF with the destination, page count, send and completion times, the fax network's result and a support code. It does not mean a person read or accepted the fax.
What happens to my documents?
Your pages are deleted from our server once the fax reaches a final status, and within 7 days at the latest. Our fax provider gets its copy with a 1-hour expiry. The receipt PDF is saved on your phone, and our copy of it is deleted after 7 days. No ads. Privacy policy
Can I receive faxes?
No. ClearFax only sends. It does not receive faxes and does not give you a fax number.
Where can I send a fax?
To the US, Canada and supported countries in Europe, Asia, Latin America and Oceania. ClearFax can't send to some number ranges within these countries. The app tells you before you pay. See the country list
How do I get help?
Email support@clearfax.app and a person replies, usually within one business day. ClearFax has no accounts, so include the support code from your receipt: that is how we find your fax. support@clearfax.app
